
Achieving Operational Excellence for Everyone
Monday 23 June 2025
Operational excellence in airline and airport operations involves the relentless focus on improving efficiency, reliability and customer satisfaction. Optimized flight schedules, dynamic forecasting, streamlined ground operations create an environment where delays are minimized and disruptions are limited. Data analytics, predictive maintenance and improved resource allocation help ensure operations planning is robust and decision-making is driven by data rather than only past experience which provides limited guidance for the future. A culture of continuous improvement is much needed for sustainable success throughout the operational cycle. Is the industry already implementing these tools are do they remain “buzz words” thrown at a Board meeting or a promotional event?
11:15 Welcome addresses
-Dr Kostas Iatrou, CEO, ATN – Air Transport News*
11:30 The EUDI Wallet Meets Biometrics panel: Initiating a New Wave of Digital Transformation in the Aviation Industry
12:30 Embraer presentation
Michal Nowak, VP, Embraer*
13:00 Leaders panel
Moderators:
Catalin Radu, CEO & Director General, Regulatory Governmental Compliance Aviation Network*
Dr Michael Kerkloh, Senior Aviation Adviser
Panelists:
-Antonis Efthymiou, CEO, Hi Fly
-Filippos Siakkas, COO, Air Astana*
-Panagiotis Siskos, COO, Aegean Airlines / Olympic Air*
-Tahsin İstanbullu, Technical Group President, Pegasus Airlines*
-Panagiotis Spyratos, COO, Fraport Greece*
-Michal Nowak, VP, Embraer*
14:35 Master in Air Transport Business Administration (MATBA) Presentation
Professor Andreas Papatheodorou
14:45 Keynote address
-Simon Hocquard, Director General, CANSO*
15:00 2025 OPS Award ceremony
Corporate Award – Airport
Corporate Award – Airline
Organisation Award
Individual Award