Achieving Operational Excellence for Everyone

Monday 23 June 2025

Operational excellence in airline and airport operations involves the relentless focus on improving efficiency, reliability and customer satisfaction. Optimized flight schedules, dynamic forecasting, streamlined ground operations create an environment where delays are minimized and disruptions are limited. Data analytics, predictive maintenance and improved resource allocation help ensure operations planning is robust and decision-making is driven by data rather than only past experience which provides limited guidance for the future. A culture of continuous improvement is much needed for sustainable success throughout the operational cycle. Is the industry already implementing these tools are do they remain “buzz words” thrown at a Board meeting or a promotional event?

11:30 Welcome addresses

-Dr Kostas Iatrou, CEO, ATN – Air Transport News

11:45 The EUDI Wallet Meets Biometrics panel: Initiating a New Wave of Digital Transformation in the Aviation Industry

Moderator: Petros Kavassalis, Vice-Rector for Research and Innovation, University of the Aegean
Panelists: 
-Nikos Triantafylloy, Senior Researcher and Developer, University of the Aegean, i4m Lab
-Rob Haslam, Chief Strategy Officer, TECH5 Group
12:45 Embraer presentation 

Michal Nowak, VP, Embraer

13:00 Leaders panel

Moderators:

-Catalin Radu, CEO & Director General, Regulatory Governmental Compliance Aviation Network

-Dr Michael Kerkloh, Senior Aviation Adviser 

Panelists:

-Tahsin İstanbullu, EVP – Technical, Pegasus Airlines

-Panagiotis Spyratos, COO, Fraport Greece

-Michal Nowak, VP, Embraer

-Cpt Vasileios Kloudas, Flight OPS Director, Olympic Air

14:35 Master in Air Transport Business Administration (MATBA) Presentation

Professor Andreas Papatheodorou

14:45 Keynote address 

Simon Hocquard, Director General, CANSO

15:00 2025 OPS Award ceremony 

Corporate Award

Organisation Award

Individual Award

15:20 Conclusions
15:30 Lunch

ORGANIZER

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SPONSORS

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